Instant oort crash

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    • February 8, 2015 at 7:56 pm #8097
      Jimmy
      Member

      gotten this crash report
      Problem Event Name: APPCRASH
      Application Name: oortonline.exe
      Application Version: 0.1.0.0
      Application Timestamp: 54d0ad63
      Fault Module Name: MSVCR120.dll
      Fault Module Version: 12.0.21005.1
      Fault Module Timestamp: 524f83ff
      Exception Code: c000001d
      Exception Offset: 0000000000092bc3
      OS Version: 6.1.7600.2.0.0.256.1
      Locale ID: 1053
      Additional Information 1: 5553
      Additional Information 2: 555302dfc70e2b9ddb63051ebef5bfff
      Additional Information 3: 9767
      Additional Information 4: 97671aa85b9209a35438d392470d7077

      i cant launch the game or the editor, the window pops up, then there pops up a window saying it stopped working and i gett that crash report, tryed to reinstall, with no results 😛 Also im playing via steam.

    • February 8, 2015 at 7:59 pm #8098
      Jimmy
      Member

      funny thing is , it seams to work now that i switched to 32 bit legacy mode

    • February 9, 2015 at 9:03 am #8107
      michaelb
      Keymaster

      Do you have Windows 7 Service Pack 1 installed? There is a bug they fixed that meant it was incorrectly detecting the CPU type.

    • February 9, 2015 at 9:19 am #8108
      michaelb
      Keymaster

      If you have SP1 installed then updating to the latest of this http://www.microsoft.com/en-us/download/details.aspx?id=40784 may fix it.

    • February 9, 2015 at 9:56 am #8110
      Jimmy
      Member

      yeah, tried that, still aint working :/

    • February 9, 2015 at 11:37 am #8111
      michaelb
      Keymaster

      Both the SP1 and Visual C++ Redistributable Packages for Visual Studio 2013? There was a bug where they generated code that call instructions that did not exist on some processors but that is meant to be fixed in the latest version.

      The bug is http://connect.microsoft.com/VisualStudio/feedbackdetail/view/893171/c000001d-illegal-instruction-on-msvcr120-log-0x2d3-on-x64

      What exact CPU do you have?

    • February 9, 2015 at 12:32 pm #8112
      Jimmy
      Member

      i sent an e-mail to the support with my dxdiag :p but this is some basic info
      Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
      Language: Swedish (Regional Setting: Swedish)
      System Manufacturer: Gigabyte Technology Co., Ltd.
      System Model: Z97X-Gaming 3
      BIOS: BIOS Date: 05/30/14 21:22:47 Ver: 04.06.05
      Processor: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
      Memory: 16384MB RAM
      Available OS Memory: 16246MB RAM
      Page File: 3523MB used, 28965MB available
      Windows Dir: C:\Windows
      DirectX Version: DirectX 11
      DX Setup Parameters: Not found
      User DPI Setting: Using System DPI
      System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
      DxDiag Version: 6.01.7600.16385 64bit Unicode

    • February 9, 2015 at 12:38 pm #8113
      Jimmy
      Member

      unsure what sp i got, all i know i got an old v of win7 ultimate, unlegit (a) , and i installed the package u linked earlier, didnt work, read the bug info with the
      The workaround is to disable FMA3 instructions:

      #include <math.h>

      #if defined (_WIN64)
      _set_FMA3_enable (0);
      #endif

      just unsure how to.. make it happen if u know what i mean :p

    • February 9, 2015 at 1:04 pm #8114
      michaelb
      Keymaster

      If you don’t have Windows Service Pack 1 install it looks like you need to do that, as well as the Visual C++ Redistributable Packages.

    • February 9, 2015 at 3:29 pm #8127
      Jimmy
      Member

      gonna try and fix that

      • This reply was modified 9 years, 10 months ago by Jimmy.
    • February 9, 2015 at 4:58 pm #8129
      Jimmy
      Member

      thanks, that worked :p ur 2 pro to be true, and thanks for making such an awesome game, had to help funding it , cuz its potential is far beyond blowing MC off the map :3<3 bin sneak advertising this to my friends for months 🙂

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