Issue Pioneer Pledge

This topic has 1 reply, 2 voices, and was last updated 10 years, 1 month ago by Yotes.

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- December 13, 2014 at 2:35 am #6789
  
  Samuel
  Member
  
  So I bought Oort on Steam. As of today I decided to back the game by tossing it 250usd and was given two keys. When I attempted to use either key I’m told I already got the game.. So, how do I get access to the stuff I paid for? Some help on this issue would be appreciated.
  
  Steam Name: AstroFerret
  
  Email: [email protected]
  
  Confirmation:
  
  Dec 12, 2014 18:26:56 PST
  Transaction ID: 6T877950SB9071745
- December 13, 2014 at 8:21 am #6792
  
  Yotes
  Keymaster
  
  Hello Samuel,
  
  Sorry about this. We have verified that you have made the payment so we are now looking into what has happened. We hope to get back to you later today.
  
  If you like to communicate with us directly, please email us at [email protected].
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