I can not log into the game!

This topic has 7 replies, 2 voices, and was last updated 9 years, 11 months ago by michaelb.

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- January 18, 2015 at 12:06 am #7670
  
  BulletGrims
  Participant
  
  javascriptengine_v8.cpp(581): win32entry.cpp(228): tasks.cpp(17): turbulenz.cpp(110): winsysteminfo.cpp(405): winsysteminfo.cpp(406): winsysteminfo.cpp(407): winsysteminfo.cpp(408): winsysteminfo.cpp(409): winsysteminfo.cpp(410): winsysteminfo.cpp(411): winsysteminfo.cpp(412): winsysteminfo.cpp(413): winsysteminfo.cpp(414): winsysteminfo.cpp(415): winsysteminfo.cpp(416): winsysteminfo.cpp(417): standalone.cpp(160): standalone.cpp(161): standalone.cpp(67): standalone.cpp(-1): javascriptengine_v8.h(3470): javascriptengine_v8.h(-1): nativeplatform_steam.cpp(28): nativeplatform_steam.cpp(36): nativeplatform_steam.cpp(-1): steam.cpp(1031): steam.cpp(-1): steam.cpp(245): steam.cpp(-1): filecache.cpp(169): standaloneplatformreaders.cpp(593): steam.cpp(245): steam.cpp(-1): standalone.cpp(176): javascriptengine_v8.h(2252): javascriptengine_v8.h(2283): javascriptengine_v8.h(2317): javascriptengine_v8.h(-1): javascriptengine_v8.h(2252): javascriptengine_v8.h(2283): javascriptengine_v8.h(2317): javascriptengine_v8.h(-1): standalone.cpp(-1): steam.cpp(245): steam.cpp(-1): win32entry.cpp(228): engine.cpp(658): uriutils.cpp(311): uriutils.cpp(312): uriutils.cpp(313): uriutils.cpp(314): uriutils.cpp(315): uriutils.cpp(316): uriutils.cpp(317): uriutils.cpp(318): uriutils.cpp(319): uriutils.cpp(320): uriutils.cpp(321): uriutils.cpp(322): uriutils.cpp(323): uriutils.cpp(324): steam.cpp(987): steam.cpp(995): steam.cpp(-1): steam.cpp(874): steam.cpp(905): steam.cpp(-1): steam.cpp(956): steam.cpp(937): steam.cpp(942): steam.cpp(-1): steam.cpp(-1): steam.cpp(799): engine.cpp(1710): engine.cpp(1736): consoleobject.cpp(272): turbulenz.cpp(780): turbulenz.cpp(802): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): networkdevice.cpp(224): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): consoleobject.cpp(272): (turbulenz::ArrayBufferAllocator::ArrayBufferAllocator) Creating 14 fast allocators
  (turbulenz::Win32NativeEngine::HostWndProc) erasing bg
  (Tasks::Initialize) Initializing TBB task scheduler. 5 threads
  (turbulenz::Turbulenz::StaticInitialize) Enabling ENGINELOG
  (turbulenz::GetSystemInfo) SystemInfo:
  (turbulenz::GetSystemInfo) cpuDescription : Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
  (turbulenz::GetSystemInfo) cpuVendor : GenuineIntel
  (turbulenz::GetSystemInfo) numPhysicalCores : 2
  (turbulenz::GetSystemInfo) numLogicalCores : 4
  (turbulenz::GetSystemInfo) ramInMegabytes : 8084
  (turbulenz::GetSystemInfo) frequencyInMHz : 2494
  (turbulenz::GetSystemInfo) architecture : x86_64
  (turbulenz::GetSystemInfo) osName : Windows 7 Ultimate
  (turbulenz::GetSystemInfo) osVersionMajor : 6
  (turbulenz::GetSystemInfo) osVersionMinor : 1
  (turbulenz::GetSystemInfo) osVersionBuild : 7600
  (turbulenz::GetSystemInfo) userLocale : ru_RU
  (turbulenz::oortonline::GameCodeStaticInitialize) –> ENTERED FUNCTION
  (turbulenz::oortonline::GameCodeStaticInitialize) GameCodeStaticInitialize
  (turbulenz::oortonline::NativeCode::StaticInitialize) STATIC INIT (TEMPLATE): NativeCode
  (turbulenz::oortonline::GameCodeStaticInitialize) <– LEAVING FUNCTION
  (turbulenz::internal::V8TypeInitializeStatic) –> ENTERED FUNCTION
  (turbulenz::internal::V8TypeInitializeStatic) <– LEAVING FUNCTION
  (turbulenz::NativePlatform::SteamInitialize) –> ENTERED FUNCTION
  (turbulenz::NativePlatform::SteamInitialize) SteamServices::Initialize returned true
  (turbulenz::NativePlatform::SteamInitialize) <– LEAVING FUNCTION
  (turbulenz::SteamServices::GameOverlaySetNotificationCB) –> ENTERED FUNCTION
  (turbulenz::SteamServices::GameOverlaySetNotificationCB) <– LEAVING FUNCTION
  (turbulenz::SteamServices::GetUserDataDirectory) –> ENTERED FUNCTION
  (turbulenz::SteamServices::GetUserDataDirectory) <– LEAVING FUNCTION
  (turbulenz::FileCache::Initialize) Cache dir: C:\Program Files (x86)\Steam\userdata\51507113\324510\local\static-cache\
  (turbulenz::StandalonePlatform::SetHttpCachePath) HttpCache: enabled (C:\Program Files (x86)\Steam\userdata\51507113\324510\local\static-cache)
  (turbulenz::SteamServices::GetUserDataDirectory) –> ENTERED FUNCTION
  (turbulenz::SteamServices::GetUserDataDirectory) <– LEAVING FUNCTION
  (turbulenz::oortonline::GameCodeInitialize) –> ENTERED FUNCTION
  (turbulenz::JavaScriptEngine::CreateWrappedObject) –> ENTERED FUNCTION
  (turbulenz::JavaScriptEngine::CreateWrappedObject) new Wrapped: 0000007D5C79A6D0
  (turbulenz::JavaScriptEngine::CreateWrappedObject) Created Wrapped (oortonline::NativeCode): 0000007D5C79A6D0
  (turbulenz::JavaScriptEngine::CreateWrappedObject) <– LEAVING FUNCTION
  (turbulenz::JavaScriptEngine::CreateWrappedObject) –> ENTERED FUNCTION
  (turbulenz::JavaScriptEngine::CreateWrappedObject) new Wrapped: 0000007D5DCB0190
  (turbulenz::JavaScriptEngine::CreateWrappedObject) Created Wrapped (WebWorker): 0000007D5DCB0190
  (turbulenz::JavaScriptEngine::CreateWrappedObject) <– LEAVING FUNCTION
  (turbulenz::oortonline::GameCodeInitialize) <– LEAVING FUNCTION
  (turbulenz::SteamServices::GetUserDataDirectory) –> ENTERED FUNCTION
  (turbulenz::SteamServices::GetUserDataDirectory) <– LEAVING FUNCTION
  (turbulenz::Win32NativeEngine::HostWndProc) erasing bg
  (turbulenz::StandaloneEngine::GetAndResolveLaunchURL) Using launch url: https://ga.me/games/oortonline-preview/play
  (turbulenz::DecomposedURL::Initialize) URL https://ga.me/games/oortonline-preview/play:
  (turbulenz::DecomposedURL::Initialize) url : https://ga.me/games/oortonline-preview/play
  (turbulenz::DecomposedURL::Initialize) file_root :
  (turbulenz::DecomposedURL::Initialize) game_slug : oortonline-preview
  (turbulenz::DecomposedURL::Initialize) game_slug_and_version : oortonline-preview
  (turbulenz::DecomposedURL::Initialize) use_http : true
  (turbulenz::DecomposedURL::Initialize) http_protocol : https
  (turbulenz::DecomposedURL::Initialize) http_server : ga.me
  (turbulenz::DecomposedURL::Initialize) http_port : 443
  (turbulenz::DecomposedURL::Initialize) http_server_root : https://ga.me
  (turbulenz::DecomposedURL::Initialize) http_server_path : /games/oortonline-preview/
  (turbulenz::DecomposedURL::Initialize) http_site : gamesite
  (turbulenz::DecomposedURL::Initialize) http_multiplayer_session:
  (turbulenz::DecomposedURL::Initialize) http_hub_project_version:
  (turbulenz::SteamServices::GetUserID) –> ENTERED FUNCTION
  (turbulenz::SteamServices::GetUserID) user id: 76561198011772841
  (turbulenz::SteamServices::GetUserID) <– LEAVING FUNCTION
  (turbulenz::SteamServices::GetAuthSessionTicket) –> ENTERED FUNCTION
  (turbulenz::SteamServices::GetAuthSessionTicket) Got auth token (234 bytes)
  (turbulenz::SteamServices::GetAuthSessionTicket) <– LEAVING FUNCTION
  (turbulenz::SteamServices::GetAuthSessionTicketResponseCB) –> ENTERED FUNCTION
  (turbulenz::SteamServices::AuthSessionTicketMakeCallbacks) –> ENTERED FUNCTION
  (turbulenz::SteamServices::AuthSessionTicketMakeCallbacks) making callback (true) …
  (turbulenz::SteamServices::AuthSessionTicketMakeCallbacks) <– LEAVING FUNCTION
  (turbulenz::SteamServices::GetAuthSessionTicketResponseCB) <– LEAVING FUNCTION
  (turbulenz::SteamServices::UserStatsReceivedCB) got stats
  (turbulenz::StandaloneEngine::DownloadCode) GameCodeURL : https://d36kx37nk0bz9z.cloudfront.net/UmphmIBEptbV_zL9/P/h6AVuEQ6oVZJNgmGNGN1lQEzT_x-9tLV5TzCuRMxEA61acd.tzo
  (turbulenz::StandaloneEngine::RunCode) Code data is .tzo
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: standalone startup…
  (turbulenz::Turbulenz::SetProperty) VMath object set. MathDevice will be overridden.
  (turbulenz::Turbulenz::SetProperty) createTechniqueParameterBuffer set.
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: multiplayer.session.join
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: StandaloneBridge._initialize: starting.
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: _initialize: calling _handleFetchStoreMeta to prime meta data
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeHandleFetchStoreMetaFn: enter
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeAjaxFn: url: /api/v1/store/items/read/oortonline-preview
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeAjaxFn: method: GET
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeAjaxFn: url: /api/v1/store/currency-list
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeAjaxFn: method: GET
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: nativeOnReadyFn: ready: true
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: checkMetaAndNative: not ready (metaReady: false, nativeReady: true)
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: StandaloneBridge._initialize: finished init
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: config.set
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeEmitFn: config.request()
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeHandleConfigRequestFn: enter
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeEmitToGameFn: emitting: config.set, {“mode”:”plugin”}
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: bridgeservices.response
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: bridgeservices.sync.start
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: bridgeservices.sync.end
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: bridgeservices.offline.start
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: bridgeservices.offline.end
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: onStoreItemsFn: got item data: {“items”:{},”resources”:{}}
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: onCurrencyInfoFn: got currency: {“currencyName”:”US Dollar”,”alphabeticCode”:”USD”,”numericCode”:840,”minorUnitPrecision”:2}
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeEmitToGameFn: no listener for store.meta.v2 adding to pending list
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: onMetaReadyFn: meta data is ready
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: nativeOnReadyFn: ready: true
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: checkMetaAndNative: meta and native ready
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: onMetaAndNativeReady: all ready. consuming purchases …
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: checkMetaAndNative: meta and native ready
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: onMetaAndNativeReady: all ready. consuming purchases …
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: nativePurchasesQueryFn: 0 nativePurchases: []
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: _consumeExistingNativePurchases: 0 purchases remaining
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: _consumeExistingNativePurchases: finished
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: nativePurchasesQueryFn: 0 nativePurchases: []
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: _consumeExistingNativePurchases: 0 purchases remaining
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: _consumeExistingNativePurchases: finished
  (turbulenz::NetworkDevice::Initialize) certificate path: C:\Program Files (x86)\Steam\steamapps\common\Oort Online\ca-bundle.crt
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeEmitFn: game.session.created(2ca5383e11dd7e082ef3ba54)
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: _handleGameSessionCreated: id: 2ca5383e11dd7e082ef3ba54
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone – fake worker
  (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: Using standalone worker[object Object]
- January 18, 2015 at 12:31 am #7671
  
  BulletGrims
  Participant
  
  Windows 8.1 64 bit
  Intel i5-3210M CPU 2.5Ghz processor
  8gb ram
  Intel HD graphics 4000 video card
  AMD Radeon HD 7670M 2gb
  driver version 13.251.9001.1001
  Russia , Surgut
  Bought the game in Steam
  When you start the game gives this error
  - January 18, 2015 at 12:36 am #7672
    
    BulletGrims
    Participant
    
    The “Oort online” does not work.
    A problem caused the program to stop working.
    Vindovs will close the program, and if there is a known way to fix the problem, notify you of this.
- January 18, 2015 at 1:46 pm #7680
  
  michaelb
  Keymaster
  
  Have you tired updating to the latest AMD drivers (14.*)? There was another report of a crash with the AMD 13.* drivers.
- January 18, 2015 at 6:18 pm #7681
  
  BulletGrims
  Participant
  
  14.501.1003.0 established. It did not help. The same error.
- January 18, 2015 at 7:20 pm #7690
  
  michaelb
  Keymaster
  
  Ok.
  
  Have you run the game on that machine before or is this the first time you’ve tried it?
- January 18, 2015 at 9:00 pm #7691
  
  BulletGrims
  Participant
  
  First time. Only had time to create an account and error.
- January 19, 2015 at 7:28 pm #7713
  
  michaelb
  Keymaster
  
  Can you find the crash dump file and email it in to [email protected]?
  
  If should be called tblz_crashdump_0000.mdmp (or a larger number) in the (hidden) %LOCALAPPDATA%\Turbulenz\Oort Online\ or C:\temp\ folder.
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