I can not log into the game!

[BulletGrims]

javascriptengine_v8.cpp(581): (turbulenz::ArrayBufferAllocator::ArrayBufferAllocator) Creating 14 fast allocators
win32entry.cpp(228): (turbulenz::Win32NativeEngine::HostWndProc) erasing bg
tasks.cpp(17): (Tasks::Initialize) Initializing TBB task scheduler. 5 threads
turbulenz.cpp(110): (turbulenz::Turbulenz::StaticInitialize) Enabling ENGINELOG
winsysteminfo.cpp(405): (turbulenz::GetSystemInfo) SystemInfo:
winsysteminfo.cpp(406): (turbulenz::GetSystemInfo) cpuDescription : Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
winsysteminfo.cpp(407): (turbulenz::GetSystemInfo) cpuVendor : GenuineIntel
winsysteminfo.cpp(408): (turbulenz::GetSystemInfo) numPhysicalCores : 2
winsysteminfo.cpp(409): (turbulenz::GetSystemInfo) numLogicalCores : 4
winsysteminfo.cpp(410): (turbulenz::GetSystemInfo) ramInMegabytes : 8084
winsysteminfo.cpp(411): (turbulenz::GetSystemInfo) frequencyInMHz : 2494
winsysteminfo.cpp(412): (turbulenz::GetSystemInfo) architecture : x86_64
winsysteminfo.cpp(413): (turbulenz::GetSystemInfo) osName : Windows 7 Ultimate
winsysteminfo.cpp(414): (turbulenz::GetSystemInfo) osVersionMajor : 6
winsysteminfo.cpp(415): (turbulenz::GetSystemInfo) osVersionMinor : 1
winsysteminfo.cpp(416): (turbulenz::GetSystemInfo) osVersionBuild : 7600
winsysteminfo.cpp(417): (turbulenz::GetSystemInfo) userLocale : ru_RU
standalone.cpp(160): (turbulenz::oortonline::GameCodeStaticInitialize) –> ENTERED FUNCTION
standalone.cpp(161): (turbulenz::oortonline::GameCodeStaticInitialize) GameCodeStaticInitialize
standalone.cpp(67): (turbulenz::oortonline::NativeCode::StaticInitialize) STATIC INIT (TEMPLATE): NativeCode
standalone.cpp(-1): (turbulenz::oortonline::GameCodeStaticInitialize) <– LEAVING FUNCTION
javascriptengine_v8.h(3470): (turbulenz::internal::V8TypeInitializeStatic) –> ENTERED FUNCTION
javascriptengine_v8.h(-1): (turbulenz::internal::V8TypeInitializeStatic) <– LEAVING FUNCTION
nativeplatform_steam.cpp(28): (turbulenz::NativePlatform::SteamInitialize) –> ENTERED FUNCTION
nativeplatform_steam.cpp(36): (turbulenz::NativePlatform::SteamInitialize) SteamServices::Initialize returned true
nativeplatform_steam.cpp(-1): (turbulenz::NativePlatform::SteamInitialize) <– LEAVING FUNCTION
steam.cpp(1031): (turbulenz::SteamServices::GameOverlaySetNotificationCB) –> ENTERED FUNCTION
steam.cpp(-1): (turbulenz::SteamServices::GameOverlaySetNotificationCB) <– LEAVING FUNCTION
steam.cpp(245): (turbulenz::SteamServices::GetUserDataDirectory) –> ENTERED FUNCTION
steam.cpp(-1): (turbulenz::SteamServices::GetUserDataDirectory) <– LEAVING FUNCTION
filecache.cpp(169): (turbulenz::FileCache::Initialize) Cache dir: C:\Program Files (x86)\Steam\userdata\51507113\324510\local\static-cache\
standaloneplatformreaders.cpp(593): (turbulenz::StandalonePlatform::SetHttpCachePath) HttpCache: enabled (C:\Program Files (x86)\Steam\userdata\51507113\324510\local\static-cache)
steam.cpp(245): (turbulenz::SteamServices::GetUserDataDirectory) –> ENTERED FUNCTION
steam.cpp(-1): (turbulenz::SteamServices::GetUserDataDirectory) <– LEAVING FUNCTION
standalone.cpp(176): (turbulenz::oortonline::GameCodeInitialize) –> ENTERED FUNCTION
javascriptengine_v8.h(2252): (turbulenz::JavaScriptEngine::CreateWrappedObject) –> ENTERED FUNCTION
javascriptengine_v8.h(2283): (turbulenz::JavaScriptEngine::CreateWrappedObject) new Wrapped: 0000007D5C79A6D0
javascriptengine_v8.h(2317): (turbulenz::JavaScriptEngine::CreateWrappedObject) Created Wrapped (oortonline::NativeCode): 0000007D5C79A6D0
javascriptengine_v8.h(-1): (turbulenz::JavaScriptEngine::CreateWrappedObject) <– LEAVING FUNCTION
javascriptengine_v8.h(2252): (turbulenz::JavaScriptEngine::CreateWrappedObject) –> ENTERED FUNCTION
javascriptengine_v8.h(2283): (turbulenz::JavaScriptEngine::CreateWrappedObject) new Wrapped: 0000007D5DCB0190
javascriptengine_v8.h(2317): (turbulenz::JavaScriptEngine::CreateWrappedObject) Created Wrapped (WebWorker): 0000007D5DCB0190
javascriptengine_v8.h(-1): (turbulenz::JavaScriptEngine::CreateWrappedObject) <– LEAVING FUNCTION
standalone.cpp(-1): (turbulenz::oortonline::GameCodeInitialize) <– LEAVING FUNCTION
steam.cpp(245): (turbulenz::SteamServices::GetUserDataDirectory) –> ENTERED FUNCTION
steam.cpp(-1): (turbulenz::SteamServices::GetUserDataDirectory) <– LEAVING FUNCTION
win32entry.cpp(228): (turbulenz::Win32NativeEngine::HostWndProc) erasing bg
engine.cpp(658): (turbulenz::StandaloneEngine::GetAndResolveLaunchURL) Using launch url: https://ga.me/games/oortonline-preview/play
uriutils.cpp(311): (turbulenz::DecomposedURL::Initialize) URL https://ga.me/games/oortonline-preview/play:
uriutils.cpp(312): (turbulenz::DecomposedURL::Initialize) url : https://ga.me/games/oortonline-preview/play
uriutils.cpp(313): (turbulenz::DecomposedURL::Initialize) file_root :
uriutils.cpp(314): (turbulenz::DecomposedURL::Initialize) game_slug : oortonline-preview
uriutils.cpp(315): (turbulenz::DecomposedURL::Initialize) game_slug_and_version : oortonline-preview
uriutils.cpp(316): (turbulenz::DecomposedURL::Initialize) use_http : true
uriutils.cpp(317): (turbulenz::DecomposedURL::Initialize) http_protocol : https
uriutils.cpp(318): (turbulenz::DecomposedURL::Initialize) http_server : ga.me
uriutils.cpp(319): (turbulenz::DecomposedURL::Initialize) http_port : 443
uriutils.cpp(320): (turbulenz::DecomposedURL::Initialize) http_server_root : https://ga.me
uriutils.cpp(321): (turbulenz::DecomposedURL::Initialize) http_server_path : /games/oortonline-preview/
uriutils.cpp(322): (turbulenz::DecomposedURL::Initialize) http_site : gamesite
uriutils.cpp(323): (turbulenz::DecomposedURL::Initialize) http_multiplayer_session:
uriutils.cpp(324): (turbulenz::DecomposedURL::Initialize) http_hub_project_version:
steam.cpp(987): (turbulenz::SteamServices::GetUserID) –> ENTERED FUNCTION
steam.cpp(995): (turbulenz::SteamServices::GetUserID) user id: 76561198011772841
steam.cpp(-1): (turbulenz::SteamServices::GetUserID) <– LEAVING FUNCTION
steam.cpp(874): (turbulenz::SteamServices::GetAuthSessionTicket) –> ENTERED FUNCTION
steam.cpp(905): (turbulenz::SteamServices::GetAuthSessionTicket) Got auth token (234 bytes)
steam.cpp(-1): (turbulenz::SteamServices::GetAuthSessionTicket) <– LEAVING FUNCTION
steam.cpp(956): (turbulenz::SteamServices::GetAuthSessionTicketResponseCB) –> ENTERED FUNCTION
steam.cpp(937): (turbulenz::SteamServices::AuthSessionTicketMakeCallbacks) –> ENTERED FUNCTION
steam.cpp(942): (turbulenz::SteamServices::AuthSessionTicketMakeCallbacks) making callback (true) …
steam.cpp(-1): (turbulenz::SteamServices::AuthSessionTicketMakeCallbacks) <– LEAVING FUNCTION
steam.cpp(-1): (turbulenz::SteamServices::GetAuthSessionTicketResponseCB) <– LEAVING FUNCTION
steam.cpp(799): (turbulenz::SteamServices::UserStatsReceivedCB) got stats
engine.cpp(1710): (turbulenz::StandaloneEngine::DownloadCode) GameCodeURL : https://d36kx37nk0bz9z.cloudfront.net/UmphmIBEptbV_zL9/P/h6AVuEQ6oVZJNgmGNGN1lQEzT_x-9tLV5TzCuRMxEA61acd.tzo
engine.cpp(1736): (turbulenz::StandaloneEngine::RunCode) Code data is .tzo
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: standalone startup…
turbulenz.cpp(780): (turbulenz::Turbulenz::SetProperty) VMath object set. MathDevice will be overridden.
turbulenz.cpp(802): (turbulenz::Turbulenz::SetProperty) createTechniqueParameterBuffer set.
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: multiplayer.session.join
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: StandaloneBridge._initialize: starting.
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: _initialize: calling _handleFetchStoreMeta to prime meta data
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeHandleFetchStoreMetaFn: enter
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeAjaxFn: url: /api/v1/store/items/read/oortonline-preview
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeAjaxFn: method: GET
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeAjaxFn: url: /api/v1/store/currency-list
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeAjaxFn: method: GET
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: nativeOnReadyFn: ready: true
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: checkMetaAndNative: not ready (metaReady: false, nativeReady: true)
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: StandaloneBridge._initialize: finished init
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: config.set
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeEmitFn: config.request()
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeHandleConfigRequestFn: enter
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeEmitToGameFn: emitting: config.set, {“mode”:”plugin”}
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: bridgeservices.response
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: bridgeservices.sync.start
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: bridgeservices.sync.end
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: bridgeservices.offline.start
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: bridgeservices.offline.end
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: onStoreItemsFn: got item data: {“items”:{},”resources”:{}}
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: onCurrencyInfoFn: got currency: {“currencyName”:”US Dollar”,”alphabeticCode”:”USD”,”numericCode”:840,”minorUnitPrecision”:2}
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeEmitToGameFn: no listener for store.meta.v2 adding to pending list
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: onMetaReadyFn: meta data is ready
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: nativeOnReadyFn: ready: true
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: checkMetaAndNative: meta and native ready
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: onMetaAndNativeReady: all ready. consuming purchases …
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: checkMetaAndNative: meta and native ready
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: onMetaAndNativeReady: all ready. consuming purchases …
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: nativePurchasesQueryFn: 0 nativePurchases: []
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: _consumeExistingNativePurchases: 0 purchases remaining
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: _consumeExistingNativePurchases: finished
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: nativePurchasesQueryFn: 0 nativePurchases: []
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: _consumeExistingNativePurchases: 0 purchases remaining
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: _consumeExistingNativePurchases: finished
networkdevice.cpp(224): (turbulenz::NetworkDevice::Initialize) certificate path: C:\Program Files (x86)\Steam\steamapps\common\Oort Online\ca-bundle.crt
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeEmitFn: game.session.created(2ca5383e11dd7e082ef3ba54)
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: _handleGameSessionCreated: id: 2ca5383e11dd7e082ef3ba54
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone – fake worker
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: Using standalone worker[object Object]

[BulletGrims]

Windows 8.1 64 bit
Intel i5-3210M CPU 2.5Ghz processor
8gb ram
Intel HD graphics 4000 video card
AMD Radeon HD 7670M 2gb
driver version 13.251.9001.1001
Russia , Surgut
Bought the game in Steam
When you start the game gives this error

[BulletGrims]

The “Oort online” does not work.
A problem caused the program to stop working.
Vindovs will close the program, and if there is a known way to fix the problem, notify you of this.

[michaelb]

Have you tired updating to the latest AMD drivers (14.*)? There was another report of a crash with the AMD 13.* drivers.

[BulletGrims]

14.501.1003.0 established. It did not help. The same error.

[michaelb]

Ok.

Have you run the game on that machine before or is this the first time you’ve tried it?

[BulletGrims]

First time. Only had time to create an account and error.

[michaelb]

Can you find the crash dump file and email it in to oortonline@turbulenz.com?

If should be called tblz_crashdump_0000.mdmp (or a larger number) in the (hidden) %LOCALAPPDATA%\Turbulenz\Oort Online\ or C:\temp\ folder.

[Author]

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