[James]

I’m going to make a post in the next couple of days that carefully explains the plans for servers, etc. So if you have any questions – ask them now here – and I’ll make sure to include answers where possible.

[James]

We’re going to work on improving the networking and reducing the dl requirement. But it’ll take a little while.

[James]

Should arrive tomorrow morning.

[James]

Exactly – and the reflects are expensive.

So instead of one “mirror” for the reflections, we’d be doing N renders for all the mirrors.

[James]

Have you tried Chrome or Firefox?

[James]

I’m sorry to report that Windows XP is below our minimum spec for the game. (This is defined on http://steam.oortonline.com.)

Because we depend on the .Net framework and as you report there isn’t a version available for XP.

Do you have another machine you can play the game on?

[James]

OK thanks for the details and images.

Can you try playing the game in the browser (Chrome or Firefox): https://ga.me/games/oortonline-preview

The browser have more stable networking – if this is an improvement then we’ll have a better idea what to focus on.

[James]

Which version of Windows are you using? (Others have been reporting issues with XP.)

[James]

Sounds like it might be a memory leak – could you watch the Windows process monitor and see if the memory usage keeps going up??

We have fixed a few memory leaks recently that will be coming in the next update – hopefully one of these will resolve your issue.

[James]

Is it possible your office has a firewall restricting access?

If you have Chrome or Firefox on your office PC you could try playing in the browser at: https://ga.me/games/oortonline-preview

You can sign in with the username and password you used in the Steam Oort Online version.

[James]

Good. Yay! We finally fixed something!

[James]

Are you on Windows or OSX?

We have a known issue with bad latency on OSX that, when triggered, can cause the game to stall badly. We’d really keen to get it fixed and will be looking into it as a priority. If you’re on OSX you’ll definitely hit this with your connection.

[James]

We need:

World name – Coordinates of the beacon (it’s centre) – your username

We’ll get them added.

[James]

Ouch – could be expensive to render – especially the mirrors.

[James]

Do you have a firewall running? If so, it’s possible the firewall is restricting the game access to the Oort servers.

Can you try whitelisting the game or tweaking the firewall setting?

Let us know.

[Author]

Posts